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key insights

Get an overview of all the touchpoints where your customers are interacting with our AI tools. With MissionControl it’s so easy to measure your results whenever you need to.

Actionable insights

Track and make improvements

Make data-driven decisions to heighten your customer experience. Our easy to understand real-time analytics let you track your results.

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Actionable insights

Agent analytics help manage your team

Improve the quality of customer service by tracking how your agents and AI collaborate. Use the insights to drive and develop your team's KPIs.

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Actionable insights

Sharable insights for all

Export and share key insights in an easy to understand report. Just one click and you can share all the AI interactions with your stakeholders. Cross-reference how AutoPilot and Copilot are helping your team to effectively deliver great customer service.

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