"AutoPilot gives a 30% reduction in chats, calls and emails coming through to our Customer Service!"
"CoPilot gives our Customer Service employees a 56% reduction in time spent on searches!"

Shortcut to

knowledge

customer service

documents

customer satisfaction

happy employees

raffle combines the best of AI into tools that help your customers find and receive the right answers to their questions.
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“raffle solved it for us. Can’t believe how much time we wasted on trying to get a chatbot solution to work”

AI tools seamlessly improving your customer service

Creating great experiences for your customers and customer service employees

AutoPilot.

Ensuring that your customers have the answers they need when they need them.

CoPilot.

Supporting customer service employees in answering more complex questions via the ticketing system.

MissionControl.

Monitor and analyse your customer interactions and understand your customer service quantitatively.

Customer success

1st line 24/7 support

Make sure your website visitors find what they are looking for. raffle provides an easy and direct way to find answers on your website.

— Discover AutoPilot
CoPilot integrates with all well known systems

AI augmented human support

AI speed, human personalisation

All the benefits of AI, without automating your valuable customer interactions. Keep your core customer service human to human.

— Discover CoPilot
Jesper Mieritz - Knowledge Manager

“We spend a lot of time to ensure that our employees have the right skills and part of this is to make sure they have easy and efficient access to knowledge. With raffle we now have a tool that presents knowledge to our employees in a smart, efficient way and in the right context.”

Jesper Mieritz from Visma

Knowledge Manager

Actionable insights

Track and make improvements

Easy to understand real-time analytics that let you track your results. Helping you make data-driven decisions to enhance your customer experience.

— Discover MissionControl

Implementation

Secure & reliable

GDPR approved

GDPR-compliant means that you have ensured your business practices are in line with the business processes and technical safeguards outlined by the EU's GDPR legislation.
— See our policies

Great up times

raffles infrastructure is built on top-of-the-line technology and we pride ourselves on keeping our products running. That means we won’t be the weak link when you have us integrated.  
— See our policies

Super effective process

There is no manual work when using raffle products. IT departments don’t have to worry about the details, that’s why our process comes across seamless.
— See our policies

They believe

Support

We work with

Partners

MicrosoftGoogleDTUTata Consultancy ServicesUNIVERSITY OF COPENHAGEN