Use Next-Gen Enterprise Search to boost your revenue

Our AI-powered search engine makes it super easy for your online visitors, customers, and employees to find what they're looking for.

Show me how

...find anything ...find anything, anytime, anywhere
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Analytics

Get great insights and document the value created by optimizing your customer experience.

raffle Analytics

 

Web

  • Number of support calls rise, but resources are the same?
  • Getting requests from customers, that could have been answered on the website?
  • Want to offer 1st line support and instant answers 24/7?

Customer Service

  • Could your average time per customer request be better?
  • Is faster onboarding critical for you? 
  • Want to support hybrid working agents better?

Corporate

  • Does it take too much time to find information across platforms?
  • Do employees request access to internal knowledge bases 24/7?
  • Is faster onboarding critical for you?
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Trusted by numerous customers across industries

We are nominated for EY Entrepreneur Of The Year 2021

We are nominated!

We are so proud to be nominated for the "EY Entrepreneur Of The Year 2021" award.

Next-Gen Enterprise Search deployed fast and securely

raffle supports the platforms you prefer, on web, apps, or knowledge bases. 

  • usp_4@2x

    Go live within weeks, not years

    raffle's technology is up and running within 3 weeks and delivers immediate ROI.
  • usp_3@2x

    Integrates with your existing software

    From Zendesk to Salesforce, we integrate with all customer chat interfaces. That's a raffle guarantee.
  • usp_1@2x

    Self improving technology

    No need to waste your time on maintenance. Our tools are constantly relearning, improving their already unbelievable accuracy.
  • usp_2@2x

    Built to scale with your business

    Easily scalable with 99+ languages and built on cloud IT infrastructure allowing full flexibility, mobility, and empowering remote work capabilities.
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Start free trial

 

Microsoft Azure

Robust cloud infrastructure

Built on Microsoft Azure cloud infrastructure, ensuring reliable uptimes. We pride ourselves on our stable customer experience. 

GDPR approved and compliant

GDPR approved and compliant

With raffle.ai, your business practices are in line with the processes and safeguards outlined by the EU's GDPR legislation.

Self-improving and no maintenance

Self-improving, no maintenance required

Our AI learns from your agents and customers and gets more intelligent over time, with a model trained on your historical conversations.

Making a difference for our customers

   COMPELLING CASE STUDIES

SITUATION

ViaBill wanted to give their customer support team the time to respond to more complex and urgent customer queries.

SOLUTION

ViaBill put raffle Web on their website to help their customers self-serve for simple to medium-complex questions.

IMPACT

49% of customers self-served using raffle Web, allowing ViaBill to deliver a better quality of service.

SITUATION

Visma e-conomic were losing time on a daily operational basis, leading to an increased waiting time for customers.

SOLUTION

Visma e-conomic selected raffle Customer Service and quickly adopted it within their customer service processes.

IMPACT

After starting to use raffle Customer Service, Visma e-conomic experienced a 56% reduction in search time.

SITUATION
Customers demanded quick, accurate answers on the website and app. Required a fast implementation time. 
SOLUTION
Implemented raffle Web on website and app. The tool was successfully deployed within a few weeks.
IMPACT

raffle Web's 24/7 service enables 69% of customers to self-serve, and has reduced repetitive work for support team.

SITUATION

Coop needed to maintain customer satisfaction at scale, without constantly hiring new staff.

SOLUTION

They implemented raffle Web on Coop Shopping and their Members' section.

IMPACT

65% self-serve rate and released more time for support agents to deliver exceptional customer service.

Let's do it!

We know you care about your customers, your employees, and your business.

We're here to empower you with effortless, powerful Next-Gen AI tools. 

 

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