Why waste time answering questions that raffle can handle?
Empower your online visitors, customers and employees to easily find the correct answers, fast.
Next-Gen AI deployed fast and securely
Our technology is built to empower your business. raffle supports the platforms you prefer, whether on web, apps or knowledge bases.
Go live within weeks, not years
raffle's technology is up and running within 3 weeks and delivers immediate ROI.
Integrates with your existing software
From Zendesk to Salesforce, we integrate with all customer chat interfaces. That's a raffle guarantee.
Self improving technology
No need to waste your time on maintenance. Our tools are constantly relearning, improving their already unbelievable accuracy.
Built to scale with your business
Easily scalable with 99+ languages and built on cloud IT infrastructure allowing full flexibility, mobility, and empowering remote work capabilities.
Robust cloud infrastructure
Built on Microsoft Azure cloud infrastructure, ensuring reliable uptimes. We pride ourselves on our stable customer experience.
GDPR approved and compliant
With raffle.ai, your business practices are in line with the processes and safeguards outlined by the EU's GDPR legislation.
Self-improving, no maintenance required
Our AI learns from your agents and customers and gets more intelligent over time, with a model trained on your historical conversations.
Making a difference for our customers
COMPELLING CASE STUDIES
ViaBill wanted to give their customer support team the time to respond to more complex and urgent customer queries.
ViaBill put raffle Web on their website to help their customers self-serve for simple to medium-complex questions.
49% of customers self-served using raffle Web, allowing ViaBill to deliver a better quality of service.
Visma e-conomic were losing time on a daily operational basis, leading to an increased waiting time for customers.
Visma e-conomic selected raffle Customer Service and quickly adopted it within their customer service processes.
After starting to use raffle Customer Service, Visma e-conomic experienced a 56% reduction in search time.
SITUATIONCustomers demanded quick, accurate answers on the website and app. Required a fast implementation time.
SOLUTIONImplemented raffle Web on website and app. The tool was successfully deployed within a few weeks.
raffle Web's 24/7 service enables 69% of customers to self-serve, and has reduced repetitive work for support team.
Coop needed to maintain customer satisfaction at scale, without constantly hiring new staff.
They implemented raffle Web on Coop Shopping and their Members' section.
65% self-serve rate and released more time for support agents to deliver exceptional customer service.