Empower your service agents 

Efficient customer service without jeopardizing the human touch. raffle's Next-Gen AI search engine is here to support your success.

raffle Customer Service is your team's new best buddy, providing instant, accurate answers all day long: in the office or remotely.

 

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Next-Gen AI: rocket fuel for your knowledge base!

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Cut time spent on searching and asking colleagues for help. raffle Customer Service provides instant answers, allowing your service agents to focus on providing exceptional customer experiences.

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Eliminate long queues and full inboxes

Handle your emails, calls and live chats faster and more consistently with raffle's advanced AI search engine.

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Onboarding done right

raffle Customer Service is the onboarding tool of your wildest dreams. Focus all your onboarding energy on training vital communication skills.

Let data guide you to success

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Do more, do it better

Track trends and popular answers and use the insights to develop content that matters.

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Share data

Discover how your knowledge bases perform and shine a light on the blind spots. Report your findings areas with potential and big successes.

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raffle Analytics at your service

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raffle Analytics makes it easy to document the value created from working smarter.

 

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Track and make improvements

Make data-driven decisions to boost your customer experience. Understand where information and content are missing. Do something about it and track results.

 

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Release time 

Improve employee satisfaction by freeing up your team to do what they love the most give exceptional service.

 

Next-Gen AI deployed fast and securely

Our technology is built to empower your business. raffle supports the platforms you prefer, whether on web, apps or knowledge bases. 

 

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Go live within weeks, not years

raffle's technology is up and running within 3 weeks and delivers immediate ROI.

 

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Integrates with your existing software

From Zendesk to Salesforce, we integrate with all customer chat interfaces. That's a raffle guarantee.

 

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Self improving technology

No need to spend your time on maintenance. Our tools are constantly relearning, improving their already unbelievable accuracy.

 

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Built to scale with your business

Easily scalable with 99+ languages and built on cloud IT infrastructure allowing full flexibility, mobility, and empowering remote work capabilities.

 

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Let's Get Started

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Robust cloud infrastructure  

Build on Microsoft Azure cloud infrastructure, ensuring reliable uptimes. We pride ourselves on our stable customer experience. 

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GDPR approved and compliant 

Rest assured: all of our products are in line with the processes and safeguards of the EU's GDPR legislation. 

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Self-improving and no maintenance

Our AI learns from your agents and customers and gets more intelligent over time, with a model trained on your historical conversations.

How we drive transformation

"With raffle we now have a tool that presents knowledge to our employees in a smart, efficient way and in the right context.”

Optimize your customer support today

We know you're here because you care about your customers, your employees, and your business.

We're here to empower you with effortless powerful Next-Gen AI tools. 


Get Started Now

or call us : +45 42909053 

 

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