Next-Gen AI: rocket fuel for your knowledge base!
Cut time spent on searching and asking colleagues for help. raffle Customer Service provides instant answers, allowing your service agents to focus on providing exceptional customer experiences.
Eliminate long queues and full inboxes
Handle your emails, calls and live chats faster and more consistently with raffle's advanced AI search engine.
Onboarding done right
Let data guide you to success
Do more, do it better
Track trends and popular answers and use the insights to develop content that matters.
Discover how your knowledge bases perform and shine a light on the blind spots. Report your findings — areas with potential and big successes.
raffle Analytics at your service
raffle Analytics makes it easy to document the value created from working smarter.
Track and make improvements
Make data-driven decisions to boost your customer experience. Understand where information and content are missing. Do something about it and track results.
Improve employee satisfaction by freeing up your team to do what they love the most — give exceptional service.
Next-Gen AI deployed fast and securely
Our technology is built to empower your business. raffle supports the platforms you prefer, whether on web, apps or knowledge bases.
Go live within weeks, not years
raffle's technology is up and running within 3 weeks and delivers immediate ROI.
Integrates with your existing software
From Zendesk to Salesforce, we integrate with all customer chat interfaces. That's a raffle guarantee.
Self improving technology
No need to spend your time on maintenance. Our tools are constantly relearning, improving their already unbelievable accuracy.
Built to scale with your business
Easily scalable with 99+ languages and built on cloud IT infrastructure allowing full flexibility, mobility, and empowering remote work capabilities.
Robust cloud infrastructure
Build on Microsoft Azure cloud infrastructure, ensuring reliable uptimes. We pride ourselves on our stable customer experience.
GDPR approved and compliant
Rest assured: all of our products are in line with the processes and safeguards of the EU's GDPR legislation.
Self-improving and no maintenance
Our AI learns from your agents and customers and gets more intelligent over time, with a model trained on your historical conversations.
How we drive transformation
"With raffle we now have a tool that presents knowledge to our employees in a smart, efficient way and in the right context.”