Liberate resources, boost revenue

Some questions need a human touch and your support agents can be empowered with AI.

Next-Gen Enterprise Search is your agent's new best buddy, providing instant, accurate answers all day long: in the office or remotely.

Cut time spent searching and asking colleagues for help.

How we rocket-fuel our knowledge base

"With raffle we now have a tool that presents knowledge to our employees in a smart, efficient way and in the right context.”

Liberate resources

Exceptional human service

Eliminate long queues

Eliminate long queues and full inboxes

With AI-powered search, your support agents can handle emails, calls, and live chats faster and more consistently.
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Improve customer satisfaction

Liberate time for your team to do what they love the most  to give exceptional service.

 
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It's all about knowledge

Do more, do it better

Optimize your knowledge base

Track customer trends and the most frequent customer questions.  Use the insights to develop your knowledge base and content that matters to your customers. 
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Easier onboarding

Next-Gen Enterprise Search is the onboarding tool of your wildest dreams. With all of the answers at hand, you can focus all your onboarding energy on training vital communication skills.

raffle actionable insights

Real-time customer insights and actionable analytics

Track and make improvements

Boost customer experience

Identify gaps in your knowledge base and ensure that you always have the right answers.

Share data

Optimize based on insights

Uncover how your knowledge bases perform and optimize relevant areas.

Deploy Next-Gen Enterprise Search fast and efficient

raffle supports the platforms you prefer, whether on web, apps or knowledge bases. 

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    Go live within weeks, not years

    raffle's technology is up and running within 3 weeks and delivers immediate ROI.
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    Integrates with your existing software

    From Zendesk to Salesforce, we integrate with all customer chat interfaces. That's a raffle guarantee.
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    Self improving technology

    No need to waste your time on maintenance. Our tools are constantly relearning, improving their already unbelievable accuracy.
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    Built to scale with your business

    Easily scalable with 99+ languages and built on cloud IT infrastructure allowing full flexibility, mobility, and empowering remote work capabilities.
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Let's Get Started

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Robust cloud infrastructure  

Build on Microsoft Azure cloud infrastructure, ensuring reliable uptimes. We pride ourselves on our stable customer experience. 

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GDPR approved and compliant 

Rest assured: all of our products are in line with the processes and safeguards of the EU's GDPR legislation. 

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Self-improving and no maintenance

Our AI learns from your agents and customers and gets more intelligent over time, with a model trained on your historical conversations.