Powerful online support
Imagine what it'll do for your customer support when your online visitors can find the answer they need, fast and by themselves on your website or app.
Use Next-Gen Search to answer your online visitors quickly and easily. Reduce the stacks of emails, chats, and calls to your support team and let your people focus on the requests that truly need human engagement.
For your customers offering the right answer fast is a big competitive advantage. We're here to empower you with effortless powerful Next-Gen Enterprise Search.
How we empowered our online visitors
"We have been able to reduce the average waiting time on requests that needed the assistance of one specialized agent because all of the other questions or queries got answered by raffle."
Want to offer 1st line support and instant answers 24/7?
1st line support, 24/7raffle Web never sleeps. While your organization rests Next-Gen AI will take care of business — whenever your visitors need it.
Optimize based on knowledge
Online visitors link exceptional service to getting accurate answers fast. Let our tech do the job and focus your efforts on other important KPIs.
Do number of calls raise, but resources stay the same?
Reduce the number of support requestUse raffle's technology, wherever you meet your customers online, to optimize your support operations.
Next Gen AI understands your visitors without supervision
Our algorithms are already trained on billions of previous conversations and understand your online visitors' requests, even if they use incorrect wording, phrasing and grammar.
Want to get insights and actionable data from your online visitors?
raffle Analytics gives you an overview of all touchpoints. Which answers are your online visitors looking for and which answers do they find helpful. raffle Analytics makes it so easy to measure your achievements whenever you need it.
Track and deploy improvementsMake data-driven decisions to boost your customer experience. Our intuitive real-time analytics offer you actionable data and reports.
Optimize based on insights
Improve content that doesn't perform as intended and develop new content based on your visitors expectations.
Fast and efficient deployment
Our technology is built to empower your business. raffle supports the platforms you prefer, whether on web, apps, or knowledge bases.
Go live within weeks, not yearsraffle's technology is up and running within 3 weeks and delivers immediate ROI.
Integrates with your existing softwareFrom Zendesk to Salesforce, we integrate with all customer chat interfaces. That's a raffle guarantee.
Self improving technologyNo need to waste your time on maintenance. Our tools are constantly relearning, improving their already unbelievable accuracy.
Built to scale with your businessEasily scalable with 99+ languages and built on cloud IT infrastructure allowing full flexibility, mobility, and empowering remote work capabilities.
Robust cloud infrastructure
Built on Microsoft Azure cloud infrastructure, ensuring reliable uptimes. We pride ourselves on our stable customer experience.
GDPR approved and compliant
With raffle, your business practices are in line with the processes and safeguards outlined by the EU's GDPR legislation.
Self-improving, no maintenance required
Our AI learns from your agents and customers and gets more intelligent over time, with a model trained on your historical conversations.