Be the game changer: make time for better service
Use Next-Gen AI to answer your online visitors quickly and easily. Reduce the stacks of emails, chats and calls to your support team and let your people focus on the requests that truly need human engagement.
1st line support, 24/7
raffle Web never sleeps. While your organization rests Next-Gen AI will take care of business — whenever your visitors need it.
Immediate answers = immediate customer satisfaction
Online visitors link exceptional service to getting accurate answers fast. Let our tech do the job and focus your efforts on other important KPIs.
Upgrade your customer experience
Reduce the number of support requests
Use raffle's technology, wherever you meet your customers online, to optimize your support operations.
Next Gen AI understands your visitors without supervision
Our algorithms are already trained on billions of previous conversations and understand your online visitors' requests, even if they use incorrect wording, phrasing and grammar.
raffle Analytics for insights and actionable data
Get an overview of all touchpoints where your online visitors are looking for answers and which answers they find helpful. raffle Analytics makes it so easy to measure your achievements whenever you need to.
Track and deploy improvements
Make data-driven decisions to boost your customer experience. Our intuitive real-time analytics offer you actionable data and reports.
Optimize based on knowledge
Improve content that doesn't perform as intended and develop new content based on your visitors expectations.
Next-Gen AI deployed fast and securely
Our technology is built to empower your business. raffle supports the platforms you prefer, whether on web, apps, or knowledge bases.
Go live within weeks, not years
raffle's technology is up and running within 3 weeks and delivers immediate ROI.
Integrates with your existing software
From Zendesk to Salesforce, we integrate with all customer chat interfaces. That's a raffle guarantee.
Self improving technology
No need to spend your time on maintenance. Our tools are constantly relearning, improving their already unbelievable accuracy.
Built to scale with your business
Easily scalable with 99+ languages and built on cloud IT infrastructure allowing full flexibility, mobility, and empowering remote work capabilities.
Robust cloud infrastructure
Built on Microsoft Azure cloud infrastructure, ensuring reliable uptimes. We pride ourselves on our stable customer experience.
GDPR approved and compliant
With raffle, your business practices are in line with the processes and safeguards outlined by the EU's GDPR legislation.
Self-improving, no maintenance required
Our AI learns from your agents and customers and gets more intelligent over time, with a model trained on your historical conversations.
How we drive transformation
"We have been able to reduce the average waiting time on requests that needed the assistance of one specialized agent, because all of the other questions or queries got answered by raffle."