Happy customers buy more

AI-powered search makes it super easy for your online visitors to find exactly what they are looking for.

Rocket-fuel your digital journey and gain competitive advantages.

We're here to empower your customers with effortless powerful Next-Gen Enterprise Search.

How we empower our online visitors

"We have been able to reduce the average waiting time on requests that needed the assistance of one specialized agent because all of the other questions or queries got answered by raffle."

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Customer Experience Manager, ViaBill Romina Fonseca Allegretti
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Effortless and exceptional service

1st line support

1st line support, 24/7 

While your organization rests Next-Gen AI will take care of business — whenever your visitors need it.
Optimize based on knowledge

Accurate answers

Exceptional service means getting accurate answers fast. Let our search engine do the job and focus your efforts on other important KPIs.

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Liberate resources

Reduce your support request

Reduce the number of incoming emails

With raffle Web, more online visitors find what they are looking for by themselves on your website. 

Next Gen AI

Next-Gen AI understands your online visitor

Our search engine understands all requests from day 1, even questions with incorrect wording and phrasing.

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Real-time customer insights and actionable analytics

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Boost customer experience

Which answers are your online visitors looking for and which do they find useful. Make data-driven decisions to boost your customer experience. 

Optimize knowledge

Optimize based on insights

Develop content based on identified knowledge gaps.

Deploy Next-Gen Enterprise Search fast and efficient

raffle supports the platforms you prefer, on web, apps, or knowledge bases.

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    Go live within weeks, not years

    raffle's technology is up and running within 3 weeks and delivers immediate ROI.
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    Integrates with your existing software

    From Zendesk to Salesforce, we integrate with all customer chat interfaces. That's a raffle guarantee.
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    Self improving technology

    No need to waste your time on maintenance. Our tools are constantly relearning, improving their already unbelievable accuracy.
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    Built to scale with your business

    Easily scalable with 99+ languages and built on cloud IT infrastructure allowing full flexibility, mobility, and empowering remote work capabilities.
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Let's Get Started

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Robust cloud infrastructure  

Built on Microsoft Azure cloud infrastructure, ensuring reliable uptimes. We pride ourselves on our stable customer experience. 

 
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GDPR approved and compliant 

With raffle, your business practices are in line with the processes and safeguards outlined by the EU's GDPR legislation.

 
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Self-improving, no maintenance required

Our AI learns from your agents and customers and gets more intelligent over time, with a model trained on your historical conversations.