Help your support agents

Find what they need

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Help your support agents find what they need

Employees waste more than 20% of their
work time searching for information.

“We spend a lot of time to ensure that our employees have the right skills. With raffle, we now have a tool that presents knowledge to our employees in a smart, efficient way and in the right context.”

Visma

“raffle links directly into our knowledge base Humany, making sure knowledge updates are automatically registered.”

Codan 142

Exceptional human service

Eliminate long queues and full inboxes. With AI-powered search, your support agents can handle emails, calls, and live chats faster and more consistently.

Improve customer satisfaction. Liberate time for your team to do what they love the most — to give exceptional service.

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Exceptional human service
It's all about sharing knowledge

It's all about sharing knowledge

Optimize your knowledge base. Track customer trends and the most frequent customer questions. Use the insights to develop your knowledge base and the content that matters to your customers. 

Easier onboarding. Next-Gen Enterprise Search is the onboarding tool of your dreams. With all the answers at hand, you can focus all your onboarding energy on training vital communication skills.

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Real-time customer insights and actionable analytics

Enhance the customer experience. Identify gaps in your knowledge base and ensure that you always have the right answers.

Optimize based on insights. Uncover how your knowledge bases perform and optimize relevant areas.

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Real-time customer insights and actionable analytics

We make your search awesome.

Solutions.

across
raffle Employee Search
 
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raffle Web Search
 
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in-app
raffle In App
 
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Ready to get started?

Explore raffle search, or create an account to deploy your own search.

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