Employees waste more than 20% of their
work time searching for information.
“We spend a lot of time to ensure that our employees have the right skills. With raffle, we now have a tool that presents knowledge to our employees in a smart, efficient way and in the right context.”
“raffle links directly into our knowledge base Humany, making sure knowledge updates are automatically registered.”
Exceptional human service
Eliminate long queues and full inboxes. With AI-powered search, your support agents can handle emails, calls, and live chats faster and more consistently.
Improve customer satisfaction. Liberate time for your team to do what they love the most — to give exceptional service.
It's all about sharing knowledge
Optimize your knowledge base. Track customer trends and the most frequent customer questions. Use the insights to develop your knowledge base and the content that matters to your customers.
Easier onboarding. Next-Gen Enterprise Search is the onboarding tool of your dreams. With all the answers at hand, you can focus all your onboarding energy on training vital communication skills.