Videos

Webinar: Deflection vs Self-service i kundeservice [In Danish]

James Brown
Dec 2, 2020

Featuring raffle co-founders: Suzanne Lauritzen, CEO, and Ole Winther, professor at DTU Compute and KU. 

Ole will you insight into both the technical aspect of the raffle search engine while Suzanne will enlighten you about why is it better to empower your customers with self-service, rather than "deflect" them away from contacting you.

The video is in Danish.
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