Blog
The future of conversational AI
We look into our Artificial Intelligence crystal ball to come up with some predictions on what we can expect from in conversational AI in the next...
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Blog
7 reasons why you should offer 24/7 customer service
Explore the main reasons for implementing customer support on a 24/7 basis and how Artificial Intelligence (AI) can help you achieve this.
Blog
5 ways to help your agents with Artificial Intelligence (AI)
Learn why it’s important to upgrade your customer service team with AI technology and discover 5 ways you can do that.
Blog
Understanding: The key to Danish life... and business
Discover why the concept of understanding is key to Danish culture, the culture at raffle.ai, and your business.
Blog
A day in the life of a Data Scientist
Discover what a Data Scientist does on a day-to-day basis, using an example from our own AI company in Copenhagen, raffle.ai.
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How we use open source deep learning models
Explore the open source developments that help power raffle.ai's innovative AI solutions for customer service and knowledge sharing.
Blog
Why 2021 will be the year we finally give up on chatbots
After years of predicting their demise, 2021 will be the year that many choose to abandon chatbots in favor of more sophisticated AI alternatives.
Blog
How to manage a remote customer service team
Discover why remote customer service team management is important and learn some tips on how you can manage your customer support team effectively.
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The science behind the raffle-lution: Natural language search
Learn how raffle.ai have learned from search developments in AI to fine-tune their customer support products.