While the consumer market is flooded with chatbots, like guides to a better shopping experiences in webshops, there are still very few players in the market who can help employees access internal company data. This is the market the Danish AI company will transform. Raffle is an intelligent search tool for businesses. The unique AI technology can process enormous amounts of data in no time, and find the correct answers to employee questions.
Through text or voice, and with the help of artificial intelligence, employees get immediate answers to even non-specific and complex questions. According to Harvard Business Review, recent research shows that employees around the world are wasting about 1,5 hours a day, equivalent to 20% of a normal working day, looking for information and data.
“I think most people recognise the frustration of spending long hours searching for documents and information in the workplace, often with no success. Quite simple questions like "how do I activate my key card," "how do I get paid," or more work-related issues about contracts, emails, documents, minutes, or workflows are often very time-consuming to find through normal search, because there is so much data and information, and employees don’t remember exact titles, content and names, that normal search functions require. On top of all that, we know the amount of information is only growing exponentially" Suzanne Lauritzen, CEO and co-founder of raffle explains.
Most people will recognize spending a lot of time searching for emails and internal information - as the amount is often too extensive and hard to keep track of. It's hard to remember the exact name and content of emails sent and received and it is hard to remember exact titles of documents.
This is where raffle is extraordinary as it understands and processes common, inaccurate text messages/questions or voice, that searches would never be able to do.
Our intelligent search tool finds the exact data or information you need, and gradually becomes smarter as it understands who you are. Employees using raffle will feel like they have their own personal assistant, who can provide them with any information they are looking for. “It will free up enormous amounts of time and significantly diminish frustrations of employees“ Suzanne Lauritzen explains.
Suzanne Lauritzen, former co-founder of LogBuy, the Employee Benefits portal, sold to Visma and Reward Gateway, has gathered a team of developers and programmers to make raffle the preferred AI search tool for companies worldwide.
Ole Winther who, alongside with Suzanne Lauritzen, is a co-founder of raffle and the CTO. As a Leading expert in AI, Ole is also a professor at the University of Copenhagen (KU) and the Technical University of Denmark (DTU).
“Artificial intelligence in the form of truly artificial intelligent searches, that understands what you are saying in all languages and across languages, is going to revolutionize the way we work and access data. Having to structure data in the company's IT systems will soon be obsolete. Instead, intelligent assistants will give us easy and accurate information from both structured and unstructured data sources, using text or voice." Ole Winther explains.
He explains further:
“International businesses with Google as one of the main drivers are in the process of developing services with natural speech interaction. For example, you will soon get your calendar to book your time with the hairdresser and ordinary Google searches are also in the process of adjusting to new intelligent technology. But these new services are based on publicly available data and do not solve the business needs of better and easier access to internal information.”