Discover why remote customer service team management is important and learn some tips on how you can manage your customer support team effectively.
Discover our Danish AI Talks Webinar from 6 November 2020. Featuring CEO Suzanne Lauritzen and Ole Winther, CTO of raffle.ai. Video is in Danish.
Learn how raffle.ai have learned from search developments in AI to fine-tune their customer support products.
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Hiring new customer support staff isn't always the answer. Learn six efficient and cost-effective ways to solve customer service resource issues.
Why is it better to empower your customers with self-service, rather than "deflect" them away from contacting you?
How do we make our AI customer support tools? What state-of-the-art technology do we use? Our CTO explains all.
Why limit your customer support to a tiny chat box in the corner of your site? Displaying information intelligently helps you show, not tell.
Don't know machine learning from automation? Learn more about AI terms in the customer experience with our glossary.