Though AI has the ability to quickly process large amounts of data; extract patterns and learn from experience, it still has its limitations.
Discover the remarkable statistics from around the web that reveal how important self-service is in the customer experience today.
How do we make our AI customer support tools? What state-of-the-art technology do we use? Our CTO explains all.
Meet AutoPilot, CoPilot and MissionControl, the state-of-the-art AI products from raffle that supercharge customer service for companies such as Coop
Why is it better to empower your customers with self-service, rather than "deflect" them away from contacting you?
Find out more about our first line support tool, AutoPilot, which ensures that your customers have the answers they are looking for on your website.
Discover how leading online payments specialists ViaBill empowered their customers and reduced waiting times using our AutoPilot AI solution.
Humans possess an ability to abstractly reason about objects and their interactions, an ability not shared with state-of-the-art deep learning models
We present hash embeddings, an efficient method for representing words in a continuous vector form.
Deep generative models parameterized by neural networks have achieved state-of-the-art performance in unsupervised and semi-supervised learning.