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immediate answers

CoPilot works alongside your customer service employees, suggesting answers to questions as they come into the ticketing system. CoPilot has all the answers, so your customer service agents can start working immediately and learn on the go.

AI augmented human support

Plug into existing customer service systems

CoPilot fits seamlessly into your existing customer service system and provides your customer service team with immediate answers to customer queries in real time.

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Raffle AutoPilot - Keeps things moving

Accurate Answers

CoPilot accurately matches customer questions with answers from your company data.

Raffle AutoPilot - Keeps things moving

AI learns from your agents as they work

CoPilot learns from every interaction and gets better over time, with a model trained on your historical conversations.

Jesper Mieritz - Knowledge Manager

We spend a lot of time to ensure that our employees have the right skills and part of this is to make sure they have easy and efficient access to knowledge. With raffle we now have a tool that presents knowledge to our employees in a smart, efficient way and in the right context.”

Jesper Mieritz from Visma

Knowledge Manager
CoPilot integrates with all well known systems

AI augmented human support

AI speed, human personalization.

All the benefits of AI, without automating your valuable customer interactions. Keep your core customer service human-to-human.

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Raffle AutoPilot - Keeps things moving

Search in real time

CoPilot provides a search function that allows your customer service team to tap into a pool of knowledge while communicating with customers.

Raffle AutoPilot - Keeps things moving

Save time on training

Since CoPilot has all the answers, new customer service agents can start working and learn from CoPilot on the go.

Spend time on building strong customer relationships

Less time on repeatitive questions and issues that you have knowledge for